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Legal Document

Privacy Policy

We are committed to protecting your privacy and ensuring the security of your personal information.

Effective Date: January 1, 2025

About This Policy

Soltech360 ("we", "our", "us") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, and safeguard your personal information in accordance with the Information Technology Act, 2000 and the applicable rules thereunder, as well as GDPR and other international data protection regulations. By using our website and services, you consent to the practices described in this policy.

Information We Collect

Personal Information

Name, email address, phone number, company name, job title, location, and other information you provide when contacting us, subscribing to our services, or filling out forms on our website.

Technical Information

IP address, browser type and version, operating system, device information, referring URLs, pages visited, time spent on pages, and other usage data collected automatically when you visit our website.

Cookies and Tracking Data

We use cookies and similar tracking technologies to enhance user experience, remember your preferences, track website performance, and conduct analytics to improve our services.

How We Use Your Information

Service Delivery

To provide, maintain, and improve our digital marketing, web development, SEO, and branding services.

Communication

To respond to your inquiries, send service updates, newsletters, and promotional materials (with your consent).

Analytics & Improvement

To analyze website usage patterns, conduct performance reviews, and enhance our products and services.

Security

To protect our website, detect fraud, and ensure the security and integrity of our systems.

Cookies Policy

Essential Cookies

Required for the website to function properly. These cannot be disabled.

Analytics Cookies

Help us understand how visitors interact with our website by collecting and reporting information anonymously.

Marketing Cookies

Used to track visitors across websites to display relevant advertisements and measure campaign effectiveness.

Preference Cookies

Enable the website to remember choices you make (such as language or region) and provide enhanced features.

Data Sharing and Disclosure

Service Providers

We may share data with trusted partners who assist us in website operation, analytics, payment processing, or customer service. These partners are bound by confidentiality agreements.

Legal Requirements

We may disclose your information when required by law, court order, or in response to valid legal requests from government authorities.

Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.

Protection of Rights

We may share information to protect our rights, property, safety, or the rights of our users and the public.

Data Security

Encryption

All data transmitted between your browser and our servers is encrypted using SSL/TLS technology.

Access Controls

We implement strict access controls and authentication mechanisms to limit data access to authorized personnel only.

Regular Audits

We conduct regular security assessments and vulnerability testing to identify and address potential risks.

Data Backup

We maintain secure backups to ensure data integrity and availability in case of system failures.

Your Rights

Access & Correction

You have the right to access your personal information and request corrections if it is inaccurate or incomplete.

Data Deletion

You may request the deletion of your personal data, subject to legal retention requirements.

Withdraw Consent

Where processing is based on consent, you have the right to withdraw consent at any time.

Data Portability

You may request a copy of your personal data in a structured, commonly used, machine-readable format.

Object to Processing

You have the right to object to the processing of your personal data in certain circumstances.

Third-Party Links

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices, content, or security of these external sites. We encourage you to review their privacy policies before providing any personal information. This Privacy Policy applies only to information collected by our website.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or for other operational reasons. When we make changes, we will update the "Effective Date" at the top of this policy and post the revised version on this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of our website after any changes constitutes acceptance of the updated policy.

Grievance Officer

As per Information Technology Act, 2000 and rules made thereunder

Name

Mayur Panchal

Designation

CEO & Founder

Address

Vibrant Park, Survey No. 182,
Near NH 8 GIDC Phase 1,
Vapi, Gujarat - 396195, India

Questions About Privacy?

If you have any questions or concerns about this Privacy Policy or our data practices, please don't hesitate to contact us.

Contact Us